Privacy Policy
Symbol X – Matching Game / SembolX - Eşleştirme Oyunu
by DİJİTALİST MEDİA&GAME

Last updated: November 2025

This Privacy Policy explains how DİJİTALİST MEDİA&GAME ("we", "us", "our") collects, uses, and protects information when you use the mobile game Symbol X – Matching Game / SembolX - Eşleştirme Oyunu ("the App"). This policy complies with Google Play Developer Program Policies, Google Play Data Safety, Apple App Store Review Guidelines, and applicable privacy laws.

1. Information We Collect

We collect only the minimum data required to operate and improve our game.

1.1 Automatically Collected Information

• Device model, OS version, language settings
• IP address, network and connection type
• App version, installation source
• Gameplay metrics (levels, progress, score, session duration)
• Crash logs, performance diagnostics

This data is collected to ensure the App works correctly across devices.

1.2 Advertising & Analytics Data

If the App includes ads or analytics, third-party partners may collect:

• Advertising Identifier (GAID – Android, IDFA – iOS)
• Device information for ad delivery
• In-app interaction metrics
• Ad impressions, clicks, frequency

Identifiers are used only if permission is granted via AppTrackingTransparency (ATT) on iOS.

1.3 Optional Account Information

If the App integrates Google Play Games or Apple Game Center:

• Username and avatar (with permission)
• Achievements and leaderboard rankings
• Basic gameplay statistics

No other account information is accessed.

1.4 User Support Data

If you contact us via email, we may collect:

• Your email address
• Attached files (optional)
• Message content

Used only for support communication.

2. How We Use Your Information

• Operating and improving the App
• Debugging and crash analysis
• Enhancing gameplay experience
• Displaying ads (personalized or non-personalized depending on consent)
• Fraud and abuse prevention
• Customer support

We do not sell your personal information.

3. Third-Party Services

Advertising

• Google AdMob
• Unity Ads
• Meta Audience Network (if applicable)

Analytics

• Firebase Analytics
• GameAnalytics
• Unity Analytics

Crash Reporting

• Firebase Crashlytics

Each provider has its own privacy policy and handling practices.

4. User Consent (Google & Apple Requirements)

4.1 Android (Google Play)

• Clear disclosure of data collection
• Ability to opt out of personalized ads
• Compliance with device-level settings (GAID reset / Opt-out)

4.2 iOS (Apple App Store)

• ATT permission before accessing IDFA
• Non-personalized ads if permission is denied
• No tracking without consent

5. Children’s Privacy

The App is not designed for children under 13. We do not knowingly collect children’s personal information. Contact us if you believe such information was collected, and we will delete it.

6. Data Retention

Data is retained only as long as necessary to:

• Provide the App
• Improve performance
• Meet legal requirements

Crash logs and analytics may be stored for a limited time depending on provider policies.

7. Data Security

• Encrypted communication (HTTPS/SSL)
• Secure servers
• Access controls

No system is completely secure, but we apply reasonable safeguards.

8. Your Rights

• Request deletion of your data
• Request access or corrections
• Opt out of personalized advertising or tracking
• Withdraw consent at any time

Identity verification may be required.

9. International Data Transfers

Data may be processed in:

• Türkiye
• European Union
• United States
• Other countries where third-party providers operate

By using the App, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy. Updates will appear inside the App or on our website.

11. Contact Us

For privacy questions or data requests:

Email: support@dijitalist.com.tr
Company: DİJİTALİST MEDİA&GAME