Privacy Policy — Puzzle X Game

by DİJİTALİST MEDİA&GAME
Last updated: November 2025

This Privacy Policy explains how DİJİTALİST MEDİA&GAME ("we", "us", "our") collects, uses, and protects information when you use the mobile game Puzzle X Game ("the App"). This Policy complies with Google Play Developer Program Policies, Google Play Data Safety requirements, and Apple App Store Review Guidelines.

1. Information We Collect

1.1 Automatically Collected Information

• Device model, OS version, language & region
• IP address & network type
• App version, installation source
• Usage and gameplay metrics: session duration, progress, usage frequency
• Crash logs & performance diagnostics

1.2 Advertising & Analytics Data

Third-party SDKs may collect:

• Advertising Identifiers (GAID / IDFA)
• Ad engagement data
• In-app behavior & event metrics

On iOS, this data is collected only if you grant permission through AppTrackingTransparency (ATT).

1.3 Optional Account Information

If you sign in with Google Play Games or Apple Game Center:

• Username and avatar
• Achievements & leaderboards
• Gameplay statistics

1.4 User Support Data

When contacting support, we may receive:

• Email address
• Attached files
• Message content

2. How We Use Information

• Operate and improve the App
• Analyze usage and performance
• Display ads (personalized or non-personalized)
• Prevent fraud and abuse
• Respond to support requests

We do not sell personal data.

3. Third-Party Services

Advertising

• Google AdMob
• Unity Ads
• Meta Audience Network (if used)

Analytics

• Firebase Analytics
• GameAnalytics
• Unity Analytics

Crash Reporting

• Firebase Crashlytics

4. User Consent

Android (Google Play)

• We respect device ad settings
• Users may opt out of personalized ads
• Data is disclosed transparently in the Data Safety form

iOS (Apple App Store)

• IDFA is only accessed with ATT permission
• Declining permission disables tracking
• Only non-personalized ads may be shown without tracking

5. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us so we can take action.

6. Data Retention

We retain data only as long as necessary to provide and improve the App or to meet legal obligations. Crash and analytics data may be stored for limited periods by third-party providers.

7. Data Security

We use industry-standard security measures, including encrypted communication and secure servers. However, no security method is completely infallible.

8. Your Rights

• Access your information
• Delete your data
• Correct inaccurate data
• Opt out of tracking & personalized ads

9. International Data Transfers

Your data may be processed in Türkiye, the EU, the US, or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy. Updates will be posted within the App or on our website.

11. Contact Us

For privacy questions or data requests, contact us:

Email: support@dijitalist.com.tr
Company: DİJİTALİST MEDİA&GAME