Privacy Policy

Introduction

At Dijitalist Media Game Company, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our websites, mobile applications (the "Apps"), and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following categories of information:

• Account Information: name, email address, username, login credentials.
• Optional Information: language preferences, survey responses, event or contest participation.
• Transaction Data: purchase details, billing and delivery information (processed via App Store or Google Play).
• Customer Support Data: information you provide when contacting us for assistance.
• Device & Usage Data: IP address, device type, OS, session length, in-app behavior, crash reports.
• Cookies & Tracking: technologies used to remember preferences and measure engagement.

2. Legal Basis for Processing (GDPR)

When applicable (e.g., for EU/EEA users), we process personal data only where we have a lawful basis, including:

• Consent: you have given clear consent.
• Contractual necessity: processing is required to provide the Services you requested.
• Legal obligation: to comply with laws or regulations.
• Legitimate interests: to improve Services, prevent fraud, and ensure security.

3. How We Use Your Data

We use personal information for purposes including, but not limited to:

• Operating, maintaining, and improving our Services;
• Personalizing game and app experiences;
• Providing customer support and responding to inquiries;
• Processing payments and managing transactions;
• Detecting and preventing fraud, abuse, and other security risks;
• Developing new features and measuring performance;
• Sending service-related updates and promotional communications (where permitted).

4. How We Share Your Data

We do not sell your personal data. We may disclose information to:

• Service providers: hosting, analytics, payment processors, and support providers;
• Corporate affiliates: subsidiaries and affiliates for operational purposes;
• Legal authorities: when required by law, regulation, or to respond to lawful requests;
• Business transfers: in connection with mergers, acquisitions, or asset sales (with appropriate safeguards);
• With your consent: when you explicitly agree to sharing.

5. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixel tags, mobile identifiers, analytics tools) to keep you signed in, remember preferences, analyze usage, ensure security, and measure advertising performance. You may control or disable cookies via browser or device settings; note that some features may not function properly without them.

6. Your Privacy Rights

EU / EEA (GDPR) Rights: access, rectification, deletion, restriction or objection to processing, data portability, and the right to withdraw consent.

California (CCPA) Rights: know what personal data is collected, request deletion, opt out of sales (we do not sell personal data), and receive equal service if you exercise your rights.

To exercise your rights, contact us at support@dijitalist.com.tr. We will verify and respond in accordance with applicable law.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Data Security

We implement technical, administrative, and organizational safeguards to protect personal data from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data in accordance with applicable laws.

10. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without parental consent, we will promptly delete it.

11. Compliance with Laws

We process personal data in accordance with applicable legal requirements, including GDPR and CCPA where applicable. We may process data to comply with legal obligations, respond to lawful requests, and protect our legal rights and users’ safety.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. The "Last Updated" date at the top will show the most recent revision. Material changes will be communicated through the Services where appropriate.